Refund Policy

Last updated October 16, 2026

Please read this before you buy. Because a plan unlocks the whole directory, every business email and the outreach tools the moment you pay, all payments are final.

No refunds after purchase

• The 7-day pass, and monthly and yearly plans, aren't refundable once paid, in full or in part.
• You can cancel a monthly or yearly plan any time in Settings → Manage billing. You won't be charged again, and you keep access until the end of the period you've already paid for.
• The 7-day pass never renews, so there's nothing to cancel.

When we do refund

• Duplicate or mistaken charges, for example being charged twice for the same plan.
• A problem on our side that stopped you from using what you paid for. We'll extend your plan, or refund the affected period.
• Where the law requires it. If the consumer laws where you live give you a right to cancel or a refund, this policy doesn't take that right away.

To ask for one of these, email [email protected] within 14 days of the charge, with the email address of your account. Approved refunds go back to the card you paid with, through Stripe, and usually show within 5 to 10 business days.

Before you buy

You can look around first: search every niche, see how many creators match, and open creator profiles without paying. If you only need creators for one launch, the 7-day pass is the cheapest way to try everything.

Questions? Email [email protected]. See also our Terms of Service.